Meet Jasmine. As our new Support & QA Specialist, Jasmine is here to help solve all of your TubeBuddy problems. With a background in Software Testing, Jasmine will be able to really dive into your questions on a deeper level and help understand and fix any issues you may be having. We are so lucky to have Jasmine as a part of the team.
We had the chance to talk with Jasmine and find out a little more about her life at TubeBuddy.
Describe your role at TubeBuddy in 5 words or less.
Helping Solve Users Problems!
What drew you to TubeBuddy?
I have always loved YouTube and YouTubers and I wanted to be a part of a company that would help content creators to grow.
What does a typical work day look like for you?
I start every morning with a cup of Black Tea or Coffee. Then it’s time to dive into TubeBuddy where I can be found troubleshooting user issues, helping users utilize TubeBuddy tools better, and doing QA for TubeBuddy tools.
What projects are you currently working on?
You can currently find me answering support tickets but I am also starting to work on testing new TubeBuddy tools.
What is on your wish list for the next 5 years for TubeBuddy?
- I want TubeBuddy to hit 1 million subscribers.
- I also want TubeBuddy to reach more users all over the world!
- A TubeBuddy meet up in a different country would also be really cool!
Before working at TubeBuddy, what was the most interesting/crazy/weird job you ever had?
I drove a trolley for a couple of days (literally) and I quickly realized that job wasn't for me.
What is your favorite YouTube Channel and why?
There are so many channels on YouTube I love, and they are all very different. Currently, I am watching Peter Draws and Baumgartner Restoration because those videos are just really calming and comfortable to listen to. Also, since I can't draw very well, I feel like I learn a lot from those channels!
If you were a bird, what kind of bird would you be? And why.
I would be a songbird. Even though my singing voice is not great I love to belt show-tunes.